Refund and Cancellation Policy

At LiveLoveTHRIVE, we are committed to your satisfaction. If you're not completely happy with your purchase, we're here to help.

Our 60-Day Money-Back Guarantee

We offer a 60-day, no-questions-asked, money-back guarantee on all our products. If you're not satisfied for any reason, simply contact us within 60 days of your purchase, and we'll issue a full refund - no need to return the product.

How to Request a Refund

To initiate a refund, please email us at info@livelovethrive.us with the following information:

• Your full name
• Order number
• Reason for the refund request (optional)

Our customer service team will process your request promptly and confirm your refund.

You’ll be refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Important Notes

• Refunds will be issued to the original payment method used during purchase.
• Any shipping fees paid by you are non-refundable.
• We do not require the return of products, so you may dispose of or donate them as you see fit.
• This policy applies only to purchases made directly through our website. Purchases made through third-party retailers are subject to their respective return policies.
• We reserve the right to approve or deny returns, refunds, and replacements.
• International orders are non-refundable for any reason.

Order Changes and Cancellations

We strive to process and ship your order as quickly as possible, usually the same day or the next business day depending on the time it was placed. Because your order is specially prepared for you, once it has been processed we are unable to cancel or change it. While we cannot guarantee changes after an order is placed, we will always do our best to accommodate requests if your order has not yet been processed.

If you notice an error in your shipping address, please contact our customer support team right away at info@livelovethrive.us. We’ll try to update the information if your order hasn’t been processed yet, but once your order has been prepared or shipped, we cannot be responsible for address errors.

Subscription Cancellations

You’re in control of your subscription. If you need to cancel, please reach out to info@livelovethrive.us at least 5 days before your next scheduled shipment. This gives us time to process your request before your order is prepared. Unfortunately, orders that have already been shipped or are scheduled to ship within the next 5 days cannot be cancelled, but we’ll always do our best to help you with any concerns.