Frequently Asked Questions

Our Quality Promise

Where are the products manufactured?

All of our supplements are proudly produced in the United States. Manufacturing here means that every step of the process is held to high regulatory and quality standards that are recognized worldwide. This gives you peace of mind that the products you’re taking are made with integrity and care.

Our manufacturing partners use strict quality control systems to ensure that every batch is safe, consistent, and effective. From ingredient sourcing through packaging, every step is carefully monitored. By producing in the USA, we’re able to maintain a higher level of oversight and ensure the finished product meets our standards for safety, quality, and potency.

Are your products GMP Certified?

Yes. All of our supplements are manufactured in facilities that follow Good Manufacturing Practices (GMP), which are regulations enforced by the FDA. GMP standards cover everything from how raw ingredients are sourced, to how equipment is cleaned, to how products are packaged and stored. This ensures supplements are consistent, pure, and labeled accurately.

It’s important to note that GMP certification applies to the facility itself, not an individual product. That means every product made in a GMP-certified facility benefits from these same rigorous standards. By working with trusted U.S. facilities that maintain GMP certification, we ensure that every supplement we offer is safe, reliable, and of the highest quality.

Are your supplements laboratory tested?

Yes. Our manufacturing partners perform quality-control testing on finished batches as part of their GMP procedures. You can rest assured that every batch of our supplements undergoes laboratory testing to verify quality, purity, and potency. This testing confirms that the ingredients listed on the label are present in the correct amounts and that the product is free from unwanted contaminants.

Do you offer a money-back guarantee?

Absolutely. We want you to feel completely confident when trying LiveLoveTHRIVE products, which is why every purchase is backed by our 60-day, no questions asked, money-back guarantee. If for any reason you’re not satisfied with your order, simply reach out to our support team and we’ll work with you to make it right.

Orders

What's the shipping cost?

We offer free shipping in the U.S. on all orders over $50. On average all order shipping costs are $4.5 to any state in the U.S. International shipping costs may vary. See our Shipping Policy page for details.

When will I receive my products?

Order processing times are typically 2-3 days, and U.S. shipping times range from 1-4 days. If you order on a Monday, you should receive your products by Friday if all goes well. Please see our Shipping Policy page for details.

What's your refund policy?

We offer a 60-day, no-questions-asked, money-back guarantee. Simply contact us, and we'll issue a full refund - no need to return the product. For details, see our Refunds & Cancellations page.

How can I cancel my order?

We will always do our best to accommodate requests if your order has not yet been processed, although we cannot guarantee any changes after an order is placed. See details on our Refunds & Cancellations page.

Can I track my order?

Yes! As soon as your order is confirmed and shipped, you’ll receive an email with a tracking link so you can follow your package every step of the way.

Do you ship Internationally?

Yes, international shipping is available and the shipping costs will vary depending on the destination country. Please note that we are not responsible for any custom duties or taxes that may occur upon receipt. International orders are non-refundable for any reason.

Subscriptions

What are the benefits of a subscription?

A subscription makes it easy to stay consistent with your wellness routine. You’ll receive your favorite products automatically, right when you need them, without having to remember to reorder. Subscriptions also come with built-in savings, flexible delivery options, and the peace of mind that you’ll never run out. You’re always in control - you can cancel anytime.

How can I manage my subscription?

Managing your subscription is simple. After your first purchase, you’ll receive an email with a link to your personal subscription portal. If you ever need help, our Customer Support team is always happy to assist you.

What is your subscription cancellation policy?

You’re in control of your subscription. If you need to cancel, please reach out to info@livelovethrive.us at least 5 days before your next scheduled shipment. This gives us time to process your request before your order is prepared.

Unfortunately, orders that have already been shipped or are scheduled to ship within the next 5 days cannot be cancelled, but we’ll always do our best to help you with any concerns.